File a complaint

Use this form to raise a concern about an AI system covered by regulation10.ae. We acknowledge every complaint within 30 days under DIFC Regulation 10 section 10.3.4 and DIFC DPL Article 17.

Complaint handling and your rights

• Complaint intake is open at all times.
• Acknowledgement issued within 30 days.
• Records are retained for 7 years in our audit trail.
• Decision review is available on request.
• You can also write to the DIFC Commissioner of Data Protection.